Terms of Service

1. Acceptance of Terms

By accessing or using the KIALS platform ("Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform. These Terms constitute a legally binding agreement between you and Know-It-All Learning Systems (KIALS).

By clicking "Sign Up," "Start Free Trial," or otherwise creating an account, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. Minimum Age Requirement

You must be at least 18 years of age to create an account or use the Platform. We do not knowingly collect personal information from individuals under 18. If you believe a minor has created an account, contact us at support@kials.com so we can remove it.

3. Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. KIALS is not liable for any loss resulting from unauthorized use of your account.

4. Copyright & Your Uploaded Content

You are solely responsible for ensuring you have the legal right to upload any document to the Platform. By uploading a file, you represent and warrant that:

• You own the content or have obtained all necessary permissions for its use;
• Your use of the content complies with all applicable copyright laws;
• You are uploading materials for personal or internal organizational learning only — not for commercial redistribution.

KIALS is not responsible for any copyright infringement resulting from content you choose to upload. You agree to indemnify and hold harmless KIALS from any claims arising from your uploaded content. See our Copyright Policy for details.

You retain full ownership of any original content you upload. Uploading content to KIALS does not transfer any ownership rights to us.

5. AI-Generated Content

KIALS uses a proprietary algorithm to generate fill-in-the-blank study questions and related educational content from your uploaded materials. (KIALS's original question-generation method was covered by U.S. Patent No. 8,082,505 B2, which has since expired.) Regarding this generated content:

• Accuracy: AI-generated content may contain inaccuracies or errors. All generated materials should be reviewed by a qualified educator or subject matter expert before use in professional, academic, or clinical settings.
• Ownership: KIALS retains ownership of the question-generation process, platform architecture, and improvements derived from platform usage. Generated content is licensed to you for personal or organizational use within the Platform.
• Restrictions: Generated content may not be resold, redistributed as a standalone product, or used to train competing AI systems without our written permission.
• Not Professional Advice: Generated content does not constitute medical, legal, clinical, or professional advice of any kind.

6. Acceptable Use

You agree not to use the Platform to:

• Upload content that infringes third-party intellectual property rights;
• Generate content intended to deceive, harass, or harm others;
• Attempt to reverse-engineer, copy, or replicate our proprietary algorithm;
• Use generated content to train competing AI systems;
• Resell or redistribute generated content without written permission;
• Circumvent our security measures or access accounts other than your own;
• Use the Platform in any way that violates applicable laws or regulations.

7. Termination & Suspension

You may stop using the Platform at any time and may delete your account through your account settings. We may suspend or terminate your access, with or without notice, if you breach these Terms, use the Platform unlawfully, or create risk or legal exposure for KIALS or others. Where practical, we will give you notice and an opportunity to cure.

On termination, your right to use the Platform ends. Provisions that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution — survive termination. Account deletion and data retention are handled under our Privacy Policy.

8. Subscription, Billing & Cancellation

Free Trial: New accounts receive a 30-day free trial with full access. No credit card is required to start the trial. Your trial begins on the date you create your account.

Paid Subscription: After the trial, individual plans are $15/month. Organizational plans are priced separately. Subscriptions auto-renew monthly unless cancelled.

Cancellation: You may cancel your subscription at any time with no cancellation fee. Cancellation takes effect at the end of your current billing period. To cancel, visit your account settings or email support@kials.com.

Refunds: We do not offer refunds for partial billing periods. If you believe you were charged in error, contact us within 30 days of the charge. See our Refund & Cancellation Policy for full details.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. KIALS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

KIALS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING EXAM PASSAGE, PROFESSIONAL CERTIFICATION, EMPLOYMENT OUTCOMES, OR EDUCATIONAL ACHIEVEMENT. Documented results represent internal case study data — individual results vary significantly.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KIALS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, INCLUDING DAMAGES FOR LOSS OF PROFITS, DATA, OR OTHER INTANGIBLES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid to KIALS in the 12 months preceding the claim.

11. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

Any dispute arising from these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in St. Louis, Missouri. You waive the right to a jury trial or to participate in a class action. Small claims court matters are exempt from this arbitration requirement.

Your right to opt out. You may opt out of this arbitration agreement by emailing support@kials.com within 30 days of first accepting these Terms, stating your name and that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law provisions. Any legal action not subject to arbitration shall be brought in the courts of St. Louis County, Missouri.

13. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and the policies referenced here, are the entire agreement between you and KIALS regarding the Platform and supersede any prior agreements.

Severability. If any provision is held unenforceable, the remaining provisions remain in full effect.

Waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Changes to the Platform. We may modify, suspend, or discontinue features of the Platform at any time, and will provide notice of material changes where required.

14. Changes to These Terms

We may update these Terms periodically. We will notify you by email or in-app notice at least 14 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms: support@kials.com
Know-It-All Learning Systems (KIALS), St. Louis, Missouri